Bello Privacy Policy

At Bello, we are committed to protecting the personal data of every visitor and registered player who uses casinobello.com. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data. By accessing or registering at Bello Casino, you agree to the practices described below.

Who We Are

Our services are owned and operated by Hazy Ltd, registered in the Autonomous Island of Anjouan, Union of Comoros, together with our Cyprus subsidiary Plickon Limited. We also publish this brand through Hollycorn N.V., registered in Curacao. Our platform operates under licence ALSI-152406050-FI4 issued by the Anjouan Gaming Authority, and additionally under Curacao Gaming Control Board licence OGL/2023/176/0095 held by Hollycorn N.V. Wherever you interact with us, whether through casino bello login, registration, or deposits, this policy governs how we process your information.

Scope of This Policy

This policy applies to all visitors of casinobello.com, including those searching for casino bello online, bello online casino features, or casino bello no deposit bonus offers. It covers data collected through our website, cashier, customer support channels, and promotional communications.

Information We Collect

We collect several categories of information to operate our services, verify your identity, process payments, and comply with licensing obligations. We gather this data directly from you, automatically through your use of our site, and from third parties such as payment providers.

We collect registration details such as your name, date of birth, email address, phone number, and country of residence
We collect identification documents, including copies of your ID, proof of address, bank statements, and card photographs where required for KYC verification
We collect payment information when you use methods such as Visa, Mastercard, Interac, Bitcoin, Tether, or other cashier options listed in our footer
We track your gaming activity, including deposits, wagers, bonus usage, and withdrawal history, to improve our services and meet regulatory requirements
We automatically collect technical data such as IP address, device type, browser information, and session logs
We record your communications with our support team, including live chat transcripts and emails sent to [email protected]

How We Use Your Data

We use the information we collect for the following purposes:

We process your registration and maintain your account at Bello Casino
We verify your identity and age before allowing deposits, bonus claims, or withdrawals
We detect and prevent fraud, money laundering, and third-party deposit abuse
We administer our welcome bonus, loyalty program, VIP benefits, and other promotions
We respond to your enquiries through live chat, email, or our contact form
We comply with our obligations under our Anjouan and Curacao licences
We send you marketing communications where you have consented, including offers related to casino bello no deposit bonus code promotions

Legal Basis for Processing

We rely on your consent, the necessity of processing to perform our contract with you, and our legitimate interests in preventing fraud and complying with gaming regulations. Where required by applicable law, we will obtain explicit consent before processing sensitive categories of data.

Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Payment processors and banking partners necessary to complete deposits and withdrawals
Identity verification providers who assist us with KYC and anti-fraud checks
Regulatory authorities, including the Anjouan Gaming Authority and the Curacao Gaming Control Board, where legally required
Our affiliated entities, Hazy Ltd, Plickon Limited, and Hollycorn N.V., for operational and compliance purposes
Service providers supporting our customer support, hosting, and fraud prevention systems

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with legal, tax, and licensing obligations. Verification documents submitted for KYC purposes are retained in accordance with anti-money laundering requirements under our licences.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. We aim to honor these rights wherever applicable:

You may request access to the personal data we hold about you
You may ask us to correct inaccurate or incomplete information
You may request deletion of your data, subject to our legal retention obligations
You may object to or restrict certain processing activities
You may withdraw consent for marketing communications at any time

To exercise any of these rights, you can contact us at [email protected]. For matters relating to refunds or KYC documentation, you may also reach us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and analyze traffic patterns. Our cookie usage helps us understand how visitors search for terms like bello casino login or casino bello promo code so that we can improve navigation and content relevance. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Data Security

We are committed to protecting your data through administrative, technical, and physical safeguards. We restrict access to personal information to authorized personnel only, and we require third-party processors to maintain comparable security standards. Despite our efforts, no method of data transmission or storage is completely secure, and we encourage you to use strong passwords and protect your account credentials.

Third-Party Deposits and Account Security

Third-party deposits are not permitted on our platform. Where we identify that an account has been funded by someone other than the account holder, we will forfeit any winnings and return the deposited funds to their rightful owner. We may also carry out phone verification, face verification, or additional checks to confirm your identity before processing withdrawals.

International Data Transfers

Because we operate across multiple jurisdictions, including Comoros and Curacao, your data may be transferred and processed outside your country of residence. We take appropriate measures to ensure that any such transfer complies with applicable data protection standards.

VPN and Proxy Usage

We do not permit the use of VPN or proxy connections when accessing our services. Where we detect such usage, we reserve the right to restrict account access or decline withdrawal requests in order to comply with our licensing obligations and prevent access from restricted territories.

Children's Privacy

Our services are intended only for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and where we discover that a minor has accessed an account, we will take immediate steps to close the account and process any applicable refund in accordance with our policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact our support team at [email protected]. We aim to respond promptly to all privacy-related enquiries submitted through live chat, email, or our on-site contact form.